Bring the context in.
Map the customer records, enquiry channels and quote information that a workflow needs. Access and supported connections are agreed during scoping.
The product approach
One clear path.
From interest to action.
Zettabit connects the steps around a customer conversation: the context, the next action and the person responsible.
EXPLORE THE WORKFLOWA quiet quote.
A quiet quote.
A thoughtful next step.
Illustrative example · Northline Heating
Sample data. No messages are sent.
The relevant facts, together
Liam’s heat-pump quote
- Customer asked
- “Could you explain the installation schedule?”
- Quote status
- Sent four days ago · awaiting response
- Missing detail
- Installer availability needs confirmation
The system should surface uncertainty before preparing an answer.
What we connect
Built around the handoffs
that matter.
Prepare a useful next step.
Use AI to summarise context and help draft a relevant message. Set rules for timing, eligibility and the situations that need a human decision.
Make the outcome visible.
Define owners, status changes and stop conditions, so an answer, booking or completed task closes the loop.
Useful intelligence. Clear boundaries.
AI helps with the work.
You set the rules.
Grounded in the right information
Use agreed business facts. Flag missing information rather than inventing prices, availability or promises.
Approval where it matters
Decide which actions can follow a rule and which must wait for someone on your team.
A visible trail
Define what happened, why it happened and who takes the next step. Build the record into the workflow.
Before we connect
Practical questions.
Clear answers.
Do we need to replace our current tools?
We begin with what you use now. We assess the available integrations and access, then agree which workflow can be connected. A tool is only replaced if the scope calls for it.
Will AI send messages without approval?
Your workflow defines the permission. Sensitive or uncertain actions should require review. Any automatic communication needs agreed rules, a valid purpose and a way to stop it.
What does it cost?
Pricing follows the workflow, connections and support you need. We provide a written scope and price before you commit.
How do we start?
Tell us about one handoff that costs your team time. We map the current steps, check the tools involved and propose a focused implementation.
Make the next move
Build the first useful connection.
Start with the handoff that would make the biggest difference to your day.